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	<title>Nilhan Jayasinghe &#187; usability</title>
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	<link>http://nilhan.co.uk</link>
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		<title>&#8220;Basically search engines rule the web” says Jakob Nielsen</title>
		<link>http://nilhan.co.uk/2008/05/basically-search-engines-rule-the-web%e2%80%9d-says-jakob-nielsen/</link>
		<comments>http://nilhan.co.uk/2008/05/basically-search-engines-rule-the-web%e2%80%9d-says-jakob-nielsen/#comments</comments>
		<pubDate>Sat, 24 May 2008 20:45:21 +0000</pubDate>
		<dc:creator>nilhan</dc:creator>
				<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://nilhan.co.uk/?p=150</guid>
		<description><![CDATA[On a recent interview with the BBC, the usability guru, reveals some interesting findings about today’s web user. 
He says today user is much more ruthless and selfish, pointing to the single minded behaviour when going online to complete a task. They don’t want promotions, widgets and content designed to distract them from the task [...]]]></description>
			<content:encoded><![CDATA[<p>On a recent interview with the <a href="http://news.bbc.co.uk/1/hi/technology/7417496.stm">BBC</a>, the usability guru, reveals some interesting findings about today’s web user. </p>
<p>He says today user is much more ruthless and selfish, pointing to the single minded behaviour when going online to complete a task. They don’t want promotions, widgets and content designed to distract them from the task at hand. </p>
<p>All this seems to point to a more sophisticated user, who’s increasingly going online to complete a specific task, and unlike in the past where they were expecting to ‘discover’ how to do it, today they ‘know’ exactly how to do it. </p>
<p>The most important finding which is no big surprise to any search marketer is the way people get to the information they seek. Only 25% of people go via the home page – the vast majority get straight there from a search engine.</p>
<p>The general takeaway for me is that most websites are still built by shopkeepers – all ‘front’ and every effort to control that customer journey. User centricity or rather user driven approach to usability is a long way from our regular web experience. </p>
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		<title>I’m loving lijit – lovin it!</title>
		<link>http://nilhan.co.uk/2008/01/i%e2%80%99m-loving-lijit-%e2%80%93-lovin-it/</link>
		<comments>http://nilhan.co.uk/2008/01/i%e2%80%99m-loving-lijit-%e2%80%93-lovin-it/#comments</comments>
		<pubDate>Mon, 21 Jan 2008 22:03:28 +0000</pubDate>
		<dc:creator>nilhan</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Social search]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://nilhan.co.uk/2008/01/21/i%e2%80%99m-loving-lijit-%e2%80%93-lovin-it/</guid>
		<description><![CDATA[
Last week a friend asked me about lijit – a kind of social search engine based on Google custom. So, I started reading about it and the next thing I know I’d installed it on my sidebar. Wow! It was like a spiritual experience in user experience. I was reading one minute bought into the [...]]]></description>
			<content:encoded><![CDATA[<p><img src='http://nilhan.co.uk/wp-content/uploads/2008/01/lijit-network.PNG' alt='lijit - network map' width=453 height=283 /></p>
<p>Last week a friend asked me about <a href="http://www.lijit.com">lijit</a> – a kind of social search engine based on Google custom. So, I started reading about it and the next thing I know I’d installed it on my sidebar. Wow! It was like a spiritual experience in user experience. I was reading one minute bought into the whole idea the next and a couple of clicks later I was there.</p>
<p><a href="http://www.lijit.com/help/front/map_your_world">So how does it work</a> – lijit enables you to search this blog and if what you seek is not here it’ll pull in content from other places I’ve contributed &#8211; Digg, delicious etc&#8230; If it’s not there, it’ll then look at the blogs I link to and the places they’ve contributed. You can even upload an RSS reading list. Fantastic!</p>
<p>The principle is based on ask a friend or friend of a friend – and relies on mutual trust within these mini circles. The depth of search is limited to your immediate friends, but things could get more interesting if this caught on with more people installing it creating deeper searching.</p>
<p>And unlike the doomed Wikia search launched last month, this doesn’t require me to do anything different, other than install it and carry on with business as usual.</p>
<p>Might not be a Google killer, but a simple idea well executed and I’m finding it more useful than a regular blog search box.</p>
<p>Nice one! </p>
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		<title>On-page optimisation in an age of links</title>
		<link>http://nilhan.co.uk/2007/01/on-page-optimisation-in-an-age-of-links/</link>
		<comments>http://nilhan.co.uk/2007/01/on-page-optimisation-in-an-age-of-links/#comments</comments>
		<pubDate>Sun, 07 Jan 2007 11:52:00 +0000</pubDate>
		<dc:creator>nilhan</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://nilhan.co.uk/2007/01/07/on-page-optimisation-in-an-age-of-links/</guid>
		<description><![CDATA[An interesting post by Brian over at SEOMoz got me thinking about the importance of on-page optimisation. Couple of years ago as Google’s trust in what other people had to say about you increased, traditional on-page factors seemed less relevant. A lot could be achieved by a an anchor text focussed link campaign with content [...]]]></description>
			<content:encoded><![CDATA[<p>An interesting post by <a href="http://www.seomoz.org/blogdetail.php?ID=1623">Brian over at SEOMoz</a> got me thinking about the importance of on-page optimisation. Couple of years ago as Google’s trust in what other people had to say about you increased, traditional on-page factors seemed less relevant. A lot could be achieved by a an anchor text focussed link campaign with content relegated to search term coverage and not much else. But over the last few years, Google has clearly turned up that authority knob to the point, where a site with trust and established authority can not be easily faked by your average link campaign. True authority has to be gained through useful content that generates natural links. </p>
<p>The massive impact to link equity from social networks has also reduced the impact of manual link campaigns. Sending a few link requests and purchasing links can not compete with the volumes offered by social networks (rel=nofollow or not).</p>
<p>For me this doesn’t all equate to a return to on-page factors like keyword-density and h1 tags, but good content and optimising for the user is more important than ever. </p>
<p>As broadband adoption takes off in a big way (BT just reached 10M customers in the UK and plan to upgrade their lines to offer 24MB next year), we’re heading towards zero second penalties for switching from one site to another, and if you haven’t sorted out your creative on the search results and usability on the site, you’ll be missing out on a whole load of customers.</p>
<p>Brian at SEOMoz argues that usability and designing pages for conversion has partly been driven by PPC campaigns where conversion has always been the holy grail. With the release of Google Website Optimiser and AB testing on creative, there really shouldn&#8217;t be any reason for bad creative or unusable page design.</p>
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		<title>4 second rule for websites</title>
		<link>http://nilhan.co.uk/2006/11/4-second-rule-for-websites/</link>
		<comments>http://nilhan.co.uk/2006/11/4-second-rule-for-websites/#comments</comments>
		<pubDate>Sat, 11 Nov 2006 16:14:56 +0000</pubDate>
		<dc:creator>nilhan</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://nilhan.co.uk/?p=26</guid>
		<description><![CDATA[Research by Akamai and JupiterResearch have found a 4 second cutoff period for site download speed. A study of regular shoppers revealed not only will they leave the site, if the page doesn&#8217;t download in under 4 seconds, but will never return again. 
&#8220;The critical takeaway from this research is that online shoppers not only [...]]]></description>
			<content:encoded><![CDATA[<p>Research by <font size="2"><a href="http://www.akamai.com/html/about/press/releases/2006/press_110606.html">Akamai and JupiterResearch</a> have found a 4 second cutoff period for site download speed. A study of regular shoppers revealed not only will they leave the site, if the page doesn&#8217;t download in under 4 seconds, but will never return again. </font></p>
<p><font size="2">&#8220;The critical takeaway from this research is that online shoppers not only demand quality site performance, they expect it,&#8221; said Brad Rinklin, vice president of marketing at Akamai. &#8220;Four seconds is the new benchmark by which a retail site will be judged, which leaves little room for error for retailers to maintain a loyal online customer base. Site performance becomes even more critical as retailers add more dynamic content and applications to their site.&#8221;<br />
</font></p>
<p><font size="2">This may not come as a huge surprise to many in the web industry, as Marisa Mayer confirmed the need for speed by sharing Google&#8217;s findings on download speeds at the <a href="http://www.web2con.com/">Web 2.0 conference</a> last week. On a 8 week test where searches were shown 10 and 30 listings on the results page &#8211; The longer page with 30 listings underperformed in traffic and ad revenue by 20%.    </font></p>
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